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Privacy Policy

At Unico Housing Finance, we understand the sensitivity and importance of personal data and hence, we ensure that we use the data in a responsible manner. This Policy will help you understand the manner in which we collect, use, maintain and disclose information.

Scope of this Policy:

This policy is applicable to customers, prospective customers or users who avail or reach us to avail or inquire about our products or services through our channels including branches.

Persons who can form legally binding contracts under applicable law are authorised to use our channels. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 are not eligible to use our channels. This policy is also not applicable to persons who are not eligible to use our channels including branch channel.

Definitions:

Unico Housing Finance Private Limited is an housing finance company registered with RBI and NHB, extending housing loan products and services, herein after referred to as ‘We’ or ‘Unico’ for the purpose of this policy.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

How we get your data:

We receive the data through various modes, which includes.

  1. Data provided by you directly through our channels, agents/agencies, service providers, during the course of inquiry, evaluation or as part of the servicing your loan directly from you or based on the documents shared by you.
  2. Data or information collected through Website Cookies
  3. Data or information collected through Mobile Application or other channels.

Type of Information:

Information can be broadly classified into

  1. Personally identifiable information
  2. Non- Personally identifiable information including traffic information.

Possible Usage of your Data:

  • We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You, to perform certain professional services as part of ensuring your credit worthiness and repaying capabilities, for collections etc.
  • We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • We may share Your information with Our business partners to offer You certain products, services or promotions.
  • We may use the data to offer you promotions, customized or tailored offerings of products and services, enrich your experience while using our channels including website and mobile app.
  • We may disclose Your personal information for any other purpose with Your consent.
  • Report/Disclose information as per the requirement from regulatory, legal, government and law enforcement agencies.
  • To communicate with you by email, postal mail or courier and/or telephone or any other digital means about products and services availed by you or may be of interest to you.
  • To keep you updated on aspects relevant to your business relationship with us.
  • To monitor compliance with any terms and conditions associated with Unico’s products and services, including to confirm your identity.

Data Protection and Responsible Usage:

  • We ensure that the data shared to the service providers or business partners are restricted to the minimum amount of data or information that is required for them to extend the service to you.
  • We also ensure that we don’t engage your data or information to spam your mailbox or unscrupulous calling. You will also have the option to opt-out from these communications at any point in time.
  • We will note to take the consent from you before using or obtaining any data or information from you.
  • We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers.
  • All documents are stored in DMS with restrictions to ensure that the documents are secured from unauthorized access.
  • We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel.
  • Incase of Business transfers, we

Exceptional Scenarios:

We may be forced to disclose personal information to the government or third parties under certain circumstances.

  • Conform to legal requirements or comply with regulatory process or based on requirement from Law enforcement agencies etc.
  • Report to cKYC, Regulators, Credit Bureau’s or any such body as per the regulatory requirements as required from time to time.
  • Protect and defend Unico’s rights, interests or property.
  • Enforce the terms and conditions of the products or services.
  • Security breach or cyber-attacks, that lead to compromise of data.

Disclaimer:

  • This policy will cover how we maintain the information obtained.
  • We will not be responsible for any data shared by you, which is unwarranted and not sought by Unico or its agents/agencies/Business partner etc.
  • We will not be responsible for privacy of any of your information, which is made available to public by you through any channel.
  • We strictly urge you to restrict yourselves from sharing any information to any other person, other than who is engaged by Unico, for the purpose of availing products and services of Unico.
  • Due to the ever-changing regulatory requirements, we cannot ensure that all of your information will never be disclosed in ways otherwise described in this privacy policy.

Changes to this Policy:

Unico Housing Finance has the sole discretion to update this privacy policy at any time. Users will be notified about the change in the privacy policy through email or on our website. We encourage users to check this page for any changes during their visit. In the event the modified privacy policy is not acceptable to the User, the User should discontinue using the channels or other services and inform Unico about the same in writing or over email. However, if the User continues to use the service the User shall be deemed to have agreed to accept and abide by the modified privacy policy.